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I received a new furnace, humidifier, and water pressure valve. It all started when my furnace started to fail. I called Knight and a Geoff explained that replacement was a better choice than repair. Jon then came a few days later and replaced the furnace and humidifier as promised. It was then determined I needed a new water pressure valve and Kris was there the next day to replace it. All three gentlemen were very professional and prompt. Also, the office staff were excellent as well.
Business Reply March 14, 2017
Thank you very much Kevin for choosing Knight for your furnace installation and water pressure valve replacement. I will make sure Geoff, Jon and Kris see your comments and I will also share them with the entire Service Team here at Knight. Please call us anytime we can be of assistance to you. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.
Friendly stuff, explained clearly what's wrong with a furnace, fixed the small problem. Good pricing
Business Reply March 14, 2017
Thank you for sharing your Service visit. It was a pleasure to assist you. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.
Needed my furnace repaired and the two technicians were awesome, they answered all my questions and explained everything in detail. Thank you so much to Geoff and Jon, you made the experience very enjoyable with your positive attitudes! I'd definitely recommend the company to others! Fast, reliable, professional service!
Business Reply March 14, 2017
Thank you so much for sharing and taking the time to post your experience here on Yellowpages. We appreciate you putting your trust in Knight for your recent plumbing needs. I will be sure to share your review and comments with Geoff and Jon. Please do not hesitate to call us anytime we can be of assistance to you. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.
Three services in total. It was an old mid-efficient furnace that was getting to the end of life. In short, Knight Plumbing replaced some parts, then when issues continued they transferred credit for the new parts towards a new furnace. Would recommend this company and the gentlemen who worked on my furnace. Willi, Andrew, Geoff, and Kevin all did a fantastic job. Would highly recommend Knight Plumbing.
Business Reply March 14, 2017
Thank you for sharing your new install here on Yellowpages. We appreciate your feedback and I have passed your comments on to all those involved with your new install. Please call us anytime we can be of assistance in the future. Thanks again and hope you have many winters of warmth in your home. Best Regards. Mark Coffin. Service Manager.
The whole experience from Knight was excellent. The dispatcher knew that it was not an emergency so they planned to have 1 technician with the skills for the different items to come. When my availability changed, Knight was able to accomodate us with 2 technicians without a separate trip charge. Kevin and Jay from Knight were excellent. Clear communication during every step of the process. Would use Knight again for my HVAC / Plumbing needs.
Business Reply March 14, 2017
Thank you for choosing Knight. We appreciate your feedback and comments. I have passed them on to Kevin and Jay and shared them with our entire Service Team. Please call us anytime we can be of assistance to you and your home. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.
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